Coin Swap FAQ

Right click the wallet you want to copy, and select Copy Account

March 26, 2021

How do I copy my wallet address? (Desktop)

Right click the wallet you want to copy, and select Copy Account
March 26, 2021

How do I copy my wallet address? (Mobile)

Tap on the wallet you want to copy the address from, and either swipe left on the address, and tap checkmark, or tap CSC logo at the bottom right, and tap the pages to copy.
March 26, 2021

Sending funds from the BRM fails without an error message

The BRM shows the full balance including the account reserve, when sending full balance, leave approx 10-15 CSC and it should go through.
March 26, 2021

Will the fiat value still go up/down if it’s in my wallet?

Yes, you’re coins fiat value are still affect by market conditions.
March 26, 2021

Why doesn’t Fiat value show?

This functionality borke with an update, and should be resolved after the swap.
March 26, 2021

Is a destination tag required?

Only if you’re sending to a an exchange or service that requires one. Personal wallet’s do not require a destination tag, but using one will not do harm.
March 26, 2021

Scanning the QR code says that my address is incorrect

Scanning the QR code gives a full URL. Either copy the address, or remove the leading and trailing bit of the URL.
March 26, 2021

Bitrue is giving me an error trying to withdraw

Check that your wallet is active, if not activate your wallet first. (refer to the question below).
March 26, 2021

How do I activate the wallet?

You can activate the wallet simply by sending 10 CSC to it, or in discord chat with command !activate account_id
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